Contact Us


24/7 Customer Service Phone Number: 585-223-9500

Mailing Address:
Fairport Municipal Commission
31 S. Main Street
Fairport, NY 14450      

If you prefer e-mail, please fill out the following form, and a Fairport Electric representative will get back to you as soon as possible.

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Please note: 

For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS).  DPS complaints may be directed as follows: 
Website: www.dps.ny.gov/complaints;  
Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p)
Mail:  Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223