Dispatcher-Part Time
Description : Opening for Part Time Dispatcher For The Fairport Municipal Commission
The Village of Fairport owns and operates a Municipal Electric System encompassing approximately 26 square miles including all of the Village of Fairport and the majority of the Town of Perinton with a customer base of over 18,000 electric customers, a load of approximately 116 MW and is in search of One(1) part time dispatcher. The Village of Fairport is a mature and progressive community located in Monroe County, New York, approximately eleven (11) miles southeast of downtown Rochester. The Village is surrounded by the Town of Perinton and is adjacent to the neighboring municipalities of Penfield to the North, Pittsford to the West, Egypt and Macedon to the East, and Victor to the South. The Village provides a full range of municipal services including police, fire, and municipal electric. The Fairport Municipal Commission provides reliable, economical electricity and has a budget of $26 million and approximately 48 employees.
This position serves as part of the electric operations staff for Fairport Electric and is a Monroe County civil service position. This is technical work to include: receiving and logging phone calls pertaining to general information requests of Fairport Electric and transferring those calls to the various departments that make up Fairport Electric. General information requests may include electrical outages, utility billing, engineering requests, and other information indicating the need of services. Work includes dispatching appropriate equipment and personnel to meet the requirements and priorities of an electrical outage or other emergency need; monitor a two way radio system for safety and coordination between working field crews; perform security checks of buildings and equipment; relays information via radio on service complaints to appropriate department or field crews; completes work order forms for maintenance and service crews; facilitates the call outs of personnel as directed by the Fairport Municipal Commission (FMC) when emergency situations necessitate action; etc.
The Village of Fairport is seeking a professional individual(s) who possesses the following proposed minimum qualifications: Graduation from high school or possession of a high school equivalency diploma, experience answering phone calls and dispatch duties along with the successful completion of the FMC dispatcher training requirements once hired.
Ability to work alone handling high volume call scenarios, multi-tasking between duties, clear and efficient communication skills are key to this position. Ability to read and interpret work orders and other business related documents; good hand, motor and eye coordination; dependability; resourcefulness; physical strength and stamina to perform the required work during high call volume scenarios; physical condition commensurate with the demands of the position. A positive attitude and the ability to communicate and converse with the public is highly desirable. Customer service and the facilitation of accurate information is the number one goal and objective of this position.
Compensations will commence at $18/hour and applicants can expect to work an average of 24 hours/week. Candidate will be subject to drug and alcohol testing prior to and continuing through employment as well as a pre-employment background check. Interested applicants should submit a cover letter, resume, and application to Matthew J. Hegarty, Superintendent of Electric 31 South Main Street, Fairport, New York 14450. This position(s) is open until filled; however, interested applicants are encouraged to apply by July 31, 2020. For more information, please contact Matthew J. Hegarty at mjh@fairportny.com or 585-421-3104. We look forward to working with you!
Contact : Matthew J. Hegarty
mjh@fairportny.com
585-421-3104
Deadline for Applying : Jul 31, 2020 07:39 AM
